Startups wanting AI-powered lead scoring and built-in communication tools at a low price
+ Built-in AI lead scoring (Freddy AI) even on mid-tier plans
+ Clean, modern interface with built-in phone and email
- Smaller integration marketplace compared to HubSpot or Salesforce
“For under $10 per user we get a CRM with built-in calling, email sequences, and AI scoring. Hard to beat that value.”
| Plan | Monthly | Annual | Limits |
|---|---|---|---|
| Free | Free | Free | Up to 3 users; basic contact management |
| Growth/seat | $15 | $9 | Contact scoring; sales sequences |
| Pro/seat | $49 | $39 | Multiple pipelines; AI insights |
| Enterprise/seat | $69 | $59 | Custom modules; forecasting |
Freshworks for Startups: free credits up to $10,000
Free plan available; Growth $9/mo/user, Pro $39/mo/user, Enterprise $59/mo/user (billed annually)
+ Zapier compatible (connects to 5,000+ apps)
Small businesses wanting an all-in-one CRM they can start for free and scale into
Sales-focused small teams that want a clean, pipeline-centric CRM without clutter
Budget-conscious small businesses that need enterprise-grade customization without enterprise pricing
Teams already using Monday.com for project management who want CRM in the same workspace
Ambitious startups that plan to scale significantly and want to start on the platform they will grow into
Solo founders, freelancers, and tiny teams who live in Gmail and want CRM without leaving their inbox
Google Workspace-centric agencies and consultancies that want automatic contact and email logging