Inside sales teams doing high-volume outbound calls and emails who want calling, SMS, and email built directly into their CRM
+ Built-in calling, SMS, and email — no need for separate sales engagement tools
+ Fastest CRM for inside sales teams — minimal clicks to log activities
- No free tier — starts at $19/user/mo annual
“Close eliminated 3 tools from our stack. We used to have Salesforce for CRM, Aircall for calling, and Outreach for sequences. Close does all three. Our reps make 50% more calls per day because they never leave the CRM.”
| Plan | Monthly | Annual | Limits |
|---|---|---|---|
| Startup/seat | $29 | $19 | 3 users; calling; email; pipeline management; task management |
| Professional/seat | $99 | $59 | Unlimited users; Power Dialer; email sequences; custom fields; workflows |
| Enterprise/seat | $149 | $89 | Predictive Dialer; custom objects; call coaching; advanced permissions |
Startup discount program available for qualifying early-stage companies
Startup $29/user/mo ($19/user/mo annual); Professional $99/user/mo ($59/user/mo annual); Enterprise $149/user/mo ($89/user/mo annual); 14-day free trial
| Feature | Available On | Limits |
|---|---|---|
| Built-in Calling | startup | VoIP calling with local numbers; call recording |
| Email Integration | startup | Two-way email sync with templates and tracking |
| SMS | startup | Send and receive SMS from the CRM |
| Pipeline Management | startup | Visual pipeline with drag-and-drop deal management |
| Power Dialer | professional | Automatically dial through lead lists |
| Email Sequences | professional | Multi-step automated email cadences |
| Workflows | professional | Automated task creation and deal updates |
| Predictive Dialer | enterprise | AI-powered parallel dialing for maximum connect rates |
| Call Coaching | enterprise | AI call analysis with coaching insights |
Source: G2 reviewer demographics
Not ideal for: Teams needing marketing automation, customer support, or field sales features — use HubSpot instead
All contact and deal data exportable via CSV and API; call recordings downloadable
+ Zapier compatible (connects to 5,000+ apps)
Google Workspace-centric agencies and consultancies that want automatic contact and email logging
Startups wanting AI-powered lead scoring and built-in communication tools at a low price
Small businesses wanting an all-in-one CRM they can start for free and scale into
Professional services firms and agencies that need CRM with built-in project management to track work after the deal closes
Teams already using Monday.com for project management who want CRM in the same workspace
Sales-focused small teams that want a clean, pipeline-centric CRM without clutter
Ambitious startups that plan to scale significantly and want to start on the platform they will grow into
Solo founders, freelancers, and tiny teams who live in Gmail and want CRM without leaving their inbox
Budget-conscious small businesses that need enterprise-grade customization without enterprise pricing