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MarTech Audit

Free marketing tech stack audit tool. Compare marketing tools, score your stack, and find the best martech solutions for your business.

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MarTech Audit — Free marketing technology stack comparison tool. Built in Phoenix, AZ. Data verified March 2026.

Sponsored by Helios AI Services — Custom AI tools for small businesses.

Tools/Email Marketing/Constant Contact

Constant Contact

Small businesses and nonprofits that value phone support, simplicity, and event marketing

Paidmail Email Marketing
Visit Website

Reviews

4.2 / 58,600 reviews

G2 Satisfaction Scores

Ease of Use
8.5
Ease of Setup
8.3
Quality of Support
8.4
Meets Requirements
8.2
Ease of Admin
8.4

Rating Distribution

5 star
40%
4 star
30%
3 star
15%
2 star
8%
1 star
7%

+ Very beginner-friendly with strong tutorials and phone support

+ Built-in event marketing tools (RSVP, ticketing) that competitors lack

- Noticeably more expensive than competitors for comparable features

“Constant Contact is reliable and the phone support is genuinely helpful, but we're paying a premium compared to what newer tools offer.”

Pros

  • + Very beginner-friendly with strong tutorials and phone support
  • + Built-in event marketing tools (RSVP, ticketing) that competitors lack
  • + High deliverability rates backed by decades of sender reputation

Cons

  • - Noticeably more expensive than competitors for comparable features
  • - Automation capabilities are basic and lag behind modern tools
  • - Email template editor has improved but still feels less modern than alternatives

Pricing

PlanMonthlyAnnualLimits
Lite$12$12500 contacts; 10x contact limit sends/month
Standard$35$35500 contacts; 12x contact limit sends/month; automations
Premium$80$80500 contacts; 24x contact limit sends/month; advanced automations; SEO
14-day free trial

Lite from ~$12/mo. Standard from ~$35/mo. Premium from ~$80/mo. 14-day free trial.

Features & Capabilities

Built-in event marketing (RSVP, ticketing) that competitors lackPhone support available on all plans — rare in the category30+ years of sender reputation ensuring high deliverability
FeatureAvailable OnLimits
Email Campaigns (Drag-and-Drop Builder)lite10x contact limit sends/mo on Lite; 12x on Standard; 24x on Premium
Contact Managementlite500 contacts base; pricing scales with contacts
Signup Forms & Landing PagesliteUnlimited
Social Media PostingliteUnlimited
Event Marketing (RSVP & Tickets)liteUnlimited
Email AutomationstandardBasic on Standard; advanced multi-step on Premium
A/B TestingstandardSubject line A/B on Standard; full content A/B on Premium
SMS MarketingstandardUS only; credits-based
SEO ToolspremiumUnlimited
Dynamic ContentpremiumUnlimited

Limitations

  • ! No free plan — only a 14-day trial
  • ! Automation is basic compared to ActiveCampaign or Brevo
  • ! Notably more expensive than competitors for comparable features

Market Intelligence

Who Uses This

Small Business
60%
Mid-Market
28%
Enterprise
12%

Source: G2 reviewer demographics

Top Industries

Non-Profit Organization ManagementMarketing and AdvertisingEducation ManagementReligious InstitutionsHealth, Wellness and Fitness

Is This Right for You?

Team Size
1–25 people
Sweet spot: 1-10
Complexity
simple
Best Industries
local servicesnonprofitsrestaurants hospitality
customer retentionevent marketingb2c marketing

Pairs Well With

squarespace— Native integration syncs website contacts to Constant Contact lists
jotform— Form submissions automatically add contacts to email lists

Not ideal for: Tech-savvy teams who need advanced automation or API-driven workflows

Setup & Onboarding

Setup time: hours
Learning curve: minimal
Resources: goodMobile app

Company Health

Founded: 1995
HQ: Waltham, MA
Size: 1100+ employees
Funding: acquired
growingHiring: stableSentiment: positive
  • Acquired Moosend from Sitecore in June 2025
  • Moved up 71 spots in G2 2026 Best Software Awards
  • Launched SMS marketing for US users
  • $124.3M revenue with 1.1K employees

Product Direction

AI: moderateRisk: mediumAPI availableEcosystem: moderateSMB friendly

AI Features

  • AI Content Generator for emails, social posts, text messages, and landing pages
  • AI-powered lead magnet creation
  • AI-assisted campaign scheduling

Recent Launches

  • Lead Magnet tool (beta)
  • SMS marketing for US users
  • Audience Growth Center
  • Moosend acquisition integration

Trust & Security

Compliance

ccpagdprsoc2hipaaiso27001

Security Features

ssoNo
audit logNo
two factorAll plans
ip allowlistNo
role based accessNo
encryption at restAll plans

Data Portability

Export formatsCSV, XLS
Bulk API exportYes
Lock-in risklow
Status page: https://status.constantcontact.com

Support

Channels

emaillite
phonestandard
live chatlite
knowledge baseYes
community forumYes
Hoursbusiness hours
Response time< 24 hours
Dedicated CSMpremium
Docs qualitygood
Community

Market Position

challengerEstablished email marketing platform popular with small businesses and nonprofits since 1995

Top Alternatives

mailchimp— More modern UI with a free tier and broader integrations
brevo— Better value with unlimited contacts and multi-channel messaging

Switching Awayeasy

Contact lists export cleanly via CSV; email templates and automations must be recreated

Transfers
contactslistssegmentscampaign history
Doesn't Transfer
email templatesautomation sequencesevent management datasocial posts

Time to Value

1-3 daysSimple template-driven setup means most businesses send their first campaign within a day or two

Industry Benchmarks

Average email open rate21.3%
Source: Mailchimp 2024 Email Marketing Benchmarks

Integrations

shopifywordpresswoocommercesalesforce-startereventbritecanvaquickbooksgoogle-analyticsmeta-adszapier

+ Zapier compatible (connects to 5,000+ apps)

Alternatives in Email Marketing

ActiveCampaign

Paid
4.616,897 reviews

Growing SMBs that need sophisticated automation workflows and a lightweight CRM

AWeber

Freemium
4.3950 reviews

Small businesses and solopreneurs who want reliable, straightforward email marketing with excellent deliverability and a generous free tier

Brevo (formerly Sendinblue)

Freemium
4.54,332 reviews

Small businesses with large contact lists but moderate send frequency who also need SMS and transactional email

Kit (formerly ConvertKit)

Freemium
4.6427 reviews

Content creators, bloggers, and newsletter authors who value simplicity and subscriber relationship management

GetResponse

Freemium
4.31,450 reviews

Small businesses that want email, landing pages, webinars, and automation in one platform

Mailchimp

Freemium
4.430,000 reviews

Small businesses and solopreneurs who want an all-in-one marketing platform with a free starting point

MailerLite

Freemium
4.73,086 reviews

Startups and freelancers that want a beautiful, easy-to-use tool at a very affordable price

Moosend

Paid
4.7939 reviews

Budget-conscious startups that want solid automation without paying premium prices