E-commerce and support teams wanting a battle-tested, reliable live chat tool
+ Mature, reliable product with excellent uptime
+ Rich agent tools: canned responses, sneak peek, chat routing
- Per-agent pricing gets expensive for larger teams
“LiveChat is the Toyota Camry of chat tools — reliable, nothing flashy, but it just works. We've had it running 3 years with basically zero downtime.”
| Plan | Monthly | Annual | Limits |
|---|---|---|---|
| Starter/seat | $20 | $20 | 60-day chat history; basic widget customization |
| Team/seat | $41 | $41 | Unlimited history; reports; agent groups |
| Business/seat | $59 | $59 | Staffing prediction; work scheduler; Apple Messages |
| Enterprise/seat | Custom | Custom | Dedicated manager; product training; security assistance |
Starter $20/agent/mo. Team $41/agent/mo. Business $59/agent/mo. 14-day free trial.
+ Zapier compatible (connects to 5,000+ apps)
SaaS companies that want a full customer communication platform with AI-first support
B2B sales teams converting website visitors into qualified pipeline via conversational marketing
Small e-commerce shops and startups that want live chat and AI bot without enterprise pricing
Bootstrapped startups and small teams wanting a full support suite at a flat, predictable price