MarTech Audit
Browse ToolsCategoriesCompare

MarTech Audit

Free marketing tech stack audit tool. Compare marketing tools, score your stack, and find the best martech solutions for your business.

Tool Categories

  • CRM Tools
  • Email Marketing
  • Analytics Tools
  • SEO Tools
  • Marketing Automation

Resources

  • All Marketing Tools
  • Browse Categories
  • Stack Audit
  • Compare Tools
MarTech Audit — Free marketing technology stack comparison tool. Data verified March 2026.
Tools/Live Chat & Chatbots/Crisp

Crisp

Bootstrapped startups and small teams wanting a full support suite at a flat, predictable price

Freemiummessage-circle Live Chat & Chatbots
Visit Website

Reviews

4.6 / 5310 reviews

+ Workspace-based pricing (not per-seat) is very cost-effective

+ Clean UI with shared inbox, knowledge base, and chatbot included

- Smaller ecosystem and fewer integrations

“Crisp is the hidden gem of live chat. Per-workspace pricing means our 4-person support team costs $25/mo total, not $25 each.”

Pros

  • + Workspace-based pricing (not per-seat) is very cost-effective
  • + Clean UI with shared inbox, knowledge base, and chatbot included
  • + Multi-channel: email, chat, Messenger, and WhatsApp

Cons

  • - Smaller ecosystem and fewer integrations
  • - AI/chatbot capabilities less mature than competitors
  • - Documentation and support can be slow for edge cases

Pricing

PlanMonthlyAnnualLimits
FreeFreeFree2 agents; live chat; basic inbox
Pro$25$25Per workspace; 4 agents; CRM; automations
Unlimited$95$95Per workspace; 20 agents; chatbot builder; analytics
14-day free trialStartup discount

Crisp Startup Program: discounts available for early-stage companies

Free for 2 agents. Pro $25/mo per workspace (4 agents). Unlimited $95/mo per workspace.

Setup & Onboarding

Setup time: minutes
Learning curve: minimal
Resources: goodMobile app

Company Health

Founded: 2015
HQ: Nantes, France
Size: 15 employees
Funding: bootstrapped
stableHiring: stableSentiment: positive
  • Fully bootstrapped serving 200K+ customers
  • Revenue reached ~$1.4M in 2024
  • Small 14-15 person team maintaining a competitive product

Product Direction

AI: moderateRisk: lowAPI availableEcosystem: moderateSMB friendly

AI Features

  • AI chatbot with help docs integration
  • Automated message triggers based on user behavior
  • AI-powered answer suggestions from knowledge base
  • MagicReply AI for agent response suggestions

Recent Launches

  • Omnichannel inbox (WhatsApp, Instagram, Messenger, SMS, X DMs)
  • AI chatbot improvements

Integrations

wordpressshopifyslackhubspot-crmsegment

+ Zapier compatible (connects to 5,000+ apps)

Alternatives in Live Chat & Chatbots

Intercom

Paid
4.54,050 reviews

SaaS companies that want a full customer communication platform with AI-first support

Drift (Salesloft)

Paid
4.51,400 reviews

B2B sales teams converting website visitors into qualified pipeline via conversational marketing

Tidio

Freemium
4.72,400 reviews

Small e-commerce shops and startups that want live chat and AI bot without enterprise pricing

LiveChat

Paid
4.62,400 reviews

E-commerce and support teams wanting a battle-tested, reliable live chat tool