E-commerce businesses that want powerful automation in a cleaner, simpler package than Klaviyo
+ Visual workflow builder is intuitive and powerful for e-commerce automations
+ Strong segmentation based on purchase behavior and browsing data
- No free plan and entry price is higher than some competitors
“Drip is like Klaviyo's more approachable sibling. The automations are nearly as powerful but the interface is way less intimidating.”
| Plan | Monthly | Annual | Limits |
|---|---|---|---|
| Standard | $39 | $39 | 2,500 contacts; unlimited emails; all features included |
Starts at $39/mo for up to 2,500 contacts. Scales with contact count. 14-day free trial.
| Feature | Available On | Limits |
|---|---|---|
| Visual Workflow Builder | standard | Unlimited |
| Unlimited Email Sends | standard | Unlimited |
| E-commerce Revenue Attribution | standard | Unlimited |
| Behavioral Segmentation | standard | Unlimited |
| Pre-built E-commerce Automations | standard | Unlimited |
| Onsite Forms & Popups | standard | Unlimited |
| Dynamic Content Blocks | standard | Unlimited |
| A/B Testing | standard | Unlimited |
| Purchase & Browse Tracking | standard | Unlimited |
| Custom Event Tracking | standard | Unlimited |
Source: G2 reviewer demographics
Not ideal for: Non-ecommerce businesses — Drip is purpose-built for online stores and lacks general B2B automation features
Contact and purchase data export via CSV; e-commerce automations and revenue tracking require rebuilding
+ Zapier compatible (connects to 5,000+ apps)
Growing SMBs that need sophisticated multi-channel automation with CRM integration
Product-led SaaS companies and tech-savvy teams that need behavior-driven, multi-channel messaging automation
Established small service businesses that want CRM, automation, and invoicing in one platform
E-commerce brands (especially Shopify) that want revenue-focused email and SMS automation
E-commerce businesses on Shopify, WooCommerce, or BigCommerce who want email + SMS automation built specifically for online retail
Mid-stage startups that want marketing automation with built-in customer data platform and analytics