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MarTech Audit

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MarTech Audit — Free marketing technology stack comparison tool. Built in Phoenix, AZ. Data verified March 2026.

Sponsored by Helios AI Services — Custom AI tools for small businesses.

Tools/Keap (formerly Infusionsoft) vs Omnisend

Keap (formerly Infusionsoft) vs Omnisend

Side-by-side comparison to help you choose the right marketing automation tool for your stack.

Quick Verdict

Rating

Omnisend

Reviews

Keap (formerly Infusionsoft)

Price

Omnisend
Keap (formerly Infusionsoft)paid
Omnisendfreemium
Rating
4.2 / 5
4.6 / 5
Reviews
2,700
1,883
Best For
Established small service businesses that want CRM, automation, and invoicing in one platform
E-commerce businesses on Shopify, WooCommerce, or BigCommerce who want email + SMS automation built specifically for online retail
Pricing
From $249/mo
From $16/mo
Free Plan
No
Yes
Setup Time
days
hours
Learning Curve
steep
minimal
Zapier
Yes
Yes
Integrations
10 tools
5 tools

Keap (formerly Infusionsoft)

4.2 / 52,700 reviews

G2 Satisfaction Scores

Ease of Use
7.1
Ease of Setup
6.6
Quality of Support
8.4
Meets Requirements
8.2
Ease of Admin
7.0

Rating Distribution

5 star
67%
4 star
20%
3 star
5%
2 star
2%
1 star
5%

+ All-in-one: CRM, email, automation, invoicing, and appointment scheduling

+ Powerful automation for small service businesses with complex workflows

- Very expensive starting at $249/mo; highest entry price in this category

“Keap does everything but it's not cheap and it's not pretty. If you're a service business doing $500K+ revenue, the all-in-one value proposition works. Below that, look elsewhere.”

Omnisend

4.6 / 51,883 reviews

G2 Satisfaction Scores

Ease of Use
9.0
Ease of Setup
9.2
Quality of Support
8.8
Meets Requirements
8.6
Ease of Admin
8.8
Likely to Recommend
8.8

Rating Distribution

5 star
67%
4 star
26%
3 star
4%
2 star
2%
1 star
1%

+ Purpose-built for e-commerce with pre-built automations for cart abandonment, browse abandonment, and post-purchase

+ Email + SMS + push notifications in one platform — no need for separate SMS tools

- Primarily useful for e-commerce — limited value for non-retail businesses

“Omnisend's pre-built cart abandonment and browse abandonment flows were generating revenue within 24 hours of setup. We recovered 15% of abandoned carts in our first month — no other tool made it this easy.”
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