Side-by-side comparison to help you choose the right live chat & chatbots tool for your stack.
Rating
LiveChatReviews
LiveChatPrice
Freshchat+ Generous free tier with up to 10 agents — best free plan in live chat
+ Freddy AI chatbot handles common queries and routes complex ones to agents
- Free plan limited to 100 contacts for chatbot interactions
“Freshchat's free tier let us start with 10 agents across our team without spending a dollar. The Freddy AI bot handles 40% of our support queries automatically. When we outgrew it, upgrading to Growth was painless.”
+ Mature, reliable product with excellent uptime
+ Rich agent tools: canned responses, sneak peek, chat routing
- Per-agent pricing gets expensive for larger teams
“LiveChat is the Toyota Camry of chat tools — reliable, nothing flashy, but it just works. We've had it running 3 years with basically zero downtime.”